Be kind and respectful.

Speak courteously. Harassment, threats, discrimination, intimidation and abusive behaviour have no place here. You can disagree without making another person feel unsafe.

Keep conversations professional.

This is not a dating service. Date planning and social etiquette are suitable topics; romantic or sexual interactions, explicit content and solicitation are not.

Stay within everyday advice.

Advisers offer conversation and general practical suggestions. They must not present themselves as providing therapy, medical care, diagnosis, crisis intervention or professional legal or financial advice through this initial service.

Respect privacy.

Do not share another person’s private information, pressure someone for personal contact details or record a conversation without permission. The planned service keeps sessions on the platform.

Be honest about experience.

Advisers must describe their experience and abilities accurately. Customers and advisers should be clear about what they want to discuss and respect the other person’s stated boundaries.

Be in control of your conversation.

Our planned platform will include ways to end a session and report inappropriate conduct. Reporting, complaints and account-enforcement processes will be published before sessions open.